CUSTOMER COMMUNICATIONS DIGITAL TRANSFORMATION
OMI’s Statement2web Service manages enrollment and online execution of Digital Communications associated with transactional communications such as Statements, Notices, Letters, Loan Services, Contracts and Bills.
All-round Customer Engagement Platform/
Our SaaS solution works in conjunction with leading PSP’s (Print Service Providers) to deliver a turnkey offering to manage electronic enrollment, single sign-on, and marketing capabilities to target online and offline messaging delivered through the platform
Our Digital Transformation Solutions & Services/
Single Point for Customer Correspondence
Unified access to business data is paramount in today’s market. And our application allows you to manage all critical communications across multiple platforms, collecting valuable information from a magnitude of digital sources like CRM ,financial databases, sales, marketing, ERP data and other.
Communication Preference Management
Having multiple options is great! In the modern business environment, no organization nor individual should be bound by a single mode of communication. Provide customers with access to multiple means of communication such as personalized portals, email or simply their smartphone.
Data Migration & Integration
To achieve an efficient data flow, your business would need to establish a unified and synchronized communication platform. Software consultants at OMI have great expertise with cost-efficient and high-performance ETL, Single Sign-On, and data mapping technologies. And being fully proficient in data aggregation from a variety of sources, we can deliver a truly state-of-the-art digital solution for your business.
Content Management and Personalization
Manage Content across a vast array of communication channels including Portal, Notices, Email, Social, Documents, and Video from the Platform. Personalize each communication with variables from third party data sources to make each communication relevant to your clients. Track interactions and engagement to determine next best messaging to your audience.
You have a vision. We know how to get you there
Provide Better Customer Engagement Across Online, Print and Mobile Channels/
At OMI we drive success through a two-decades-long expertise and industries most current and best practices. We provide full-cycle customer communication and management services, as well as expert consulting, support and maintenance of enterprise systems, Billing Systems, Banking Platforms and Third Party Customer Data points to fit specific Business use cases.
User Interface and Portal Design
Our success comes from the success of our clients. Which is why we make sure that our self-serve portal technologies exceed customer expectations in every aspect. Our specialists can take care of all the setup and configuration challenges,including UI Design, Template, Document creation, and the implementation of security and third party access points.
Third Party Integrations
With 20 years of experience integrating to CRM’s, Banking Platforms, Marketing Automation, Video and Print Service Provider Platforms, OMI brings seamless integration and real-world expertise by leveraging partnerships to achieve true OMNI-channel delivery. We provide the SaaS technology to orchestrate better customer experiences.
The perfect time to improve the Customer Experience is Now!
Transform the Digital Experience/
CUSTOMER FACING TECHNOLOGIES/
Specialists at OMI are fully proficient in delivering leading customer experience best practices backed by modern SaaS based technologies. We provide consulting, expertise and proven success across the customer lifecycle.
We let our work speak for itself.