OMI’s Salesforce knowledge has been instrumental in delivering key Marketing and Sales campaigns.

Lee Nagel – Vice President Marketing
IZENDA

Our Expertise/

Projects. Consulting Engagements.
Success Stories on the Platform

WHAT WE DO

"Improve Your Salesforce.com Investment"/

We are One – Our CRM Practice Group combines user experience, technology, sales, marketing and analytics disciplines to do more than write code. We are business professionals with over 17 years of experience on the Salesforce.com Platform. Our team provides a full range of CRM-related services, including consulting services, on-boarding, Salesforce administration services, 3rd party integrations and vertical specific application development.

SALESFORCE ADMINISTRATION SERVICES/

Leverage the expertise of Salesforce admins at OMI. We work for you to improve design, management and execution of the Salesforce Customer Success Platform

Salesforce Customer Support Outsourcing Options at OMI/

OMI offers three types of Salesforce Administration packages to suit every business need and budget. Depending on the size of your company and Salesforce expertise of your employees, you can choose one that would be just right for your organization.

Kick-start Assist Salesforce
  • Kick-Start Assist 20 Hours
  • Salesforce Administration
  • Assist Requests Current Functionality
  • Small Process Improvements
Kick-start Manage Salesforce
  • Kick-Start Manage 50 Hours
  • Salesforce Administration
  • Manage Requests Current Functionality
  • Recommendations New Functionality
Kick-start Complete Salesforce
  • Kick-Start Complete -Fully Managed Service
  • Salesforce Administration
  • Full Time Resources
  • Salesforce Deployment
  • Monthly Business Process Improvements
  • Add + Manage New Functionality

WHY OMI?/

OMI SALESFORCE ADMINISTRATORS’ EXPERTISE/

Armed with years of experience in dealing with cloud-based technologies, we will make Salesforce work for the full advantage of your company.

System Setup and Processes Automation

Our Salesforce Administrators work with with management, end-users, project managers to define, create and manage complex workflow rules, data validation and event triggers.

User Training

Utilize our Admin resources to help develop and implement training for users, keep materials up-to-date and communicate future Salesforce releases and enhancements to your company.

Customization

OMI clients opting for our Complete care program, can utilize technical admin support to customize their Salesforce instance.

Technical Support

Salesforce administrators work with end-users to troubleshoot and ensure the CRM is meeting business requirements.

Account and Database Management

Good Data is Good Business. Our Admins will manage de-duplication of records and data cleansing on your behalf. Importing lead, contact and key data from other applications is also including in our service.

Reporting and Dashboards

Our Salesforce Administrators are well versed in creating customized reports and dashboards to help your business measure and monitor sales and operational data to keep your organization running smoothly.

OUR ADVANTAGES/

Learn here why OMI is your best option to outsource salesforce administration.

18+ Years of Experience

OMI has delivered solutions for 18 years with our own commercial SaaS offerings in the customer communications space (Statement2web) and recently the Marketing Automation space (366 Degrees). We have been a customer and user of Salesforce from the inception of our company.

250+ Salesforce Engagements Delivered

Whatever the complexity of the engagement, OMI will deliver an exact solution that will provide your business the best possible result on the Salesforce customer success platform.

Solutions for Companies of Any Size

We serve the Small, Midsize and Enterprise clients with the same zest to help support your Salesforce initiatives. Our service offerings are designed to allow you to focus on growing your business.

Broad Domain Expertise

OMI has vast experience across multiple verticals with our Clients. Our clients serve the Financial Services, Manufacturing, High Tech, Hospitality and Retail domains. Our focus is helping you maximize your investment on the Salesforce platform.

Get a free quote now!/

Feeling excited about kick-starting your Salesforce project? So are we!

Fill in the contact form to reach us and we will provide you with a free assessment of your project.

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Contact Information/

ADDRESS
410 Peachtree Parkway
Suite 4245
Cumming, GA 30041

PHONE
1-877-377-7274

EMAIL
INFO@OMI.CO

TWITTER
@OMI4U