Customer Relationship Management (CRM). All great companies focus on the Customer! Our domain knowledge includes Salesforce.com, Microsoft Dynamics and new Social CRM’s like Nimble. We assist in leveraging these platforms through integration, customization and apply best practices that yield maximum return on investment for our clients.
Marketing Automation Platforms (MAP). In the digital transformation age, Marketing and Sales both share the responsibility of revenue growth. Our expertise brings not only our own solutions in this space (366 Degrees) but deep knowledge and deliverables across the Salesforce Marketing Cloud, the Vidyard Video Marketing Platform and other leading industry platforms. We apply automation to enrich relationships not dehumanize the engagement process.
Customer Engagement + Self Service Portals. Over 17 years of delivering our own SaaS portal technologies (Statement2web) to financial services market, we understand the complexities of integrating operational, billing and customer facing content for better user experiences. We work with Microsoft, Salesforce Service Cloud, Intercom and other leading engagement platforms to ensure self-service means great service for your clients.
Build your own SaaS Platform. OMI’s Kick-Start Cloud Ventures group offers our clients, product lifecycle development, cloud service delivery, on-going infrastructure and scalability services to meet new market demands. By focusing on the market need, we assist in delivering intellectual property that drives value and keeps you one step ahead of competitors.