OUR EXPERTISE

At OMI we focus on maximizing your current investments in CRM, marketing and customer service initiatives to drive digital transformation in the cloud and ultimately to bring you greater value.

We approach every project with a customer-first approach to deliver business results through the efficient use of technology and integration. OMI is fully proficient in a variety of CRM-related service areas like Salesforce customization and implementation.  With our decades-long expertise you can be assured that we possess the knowledge of many industry domains.

All great companies focus on the Customer! Our domain knowledge includes Salesforce, Microsoft Dynamics and new Social CRMs like Nimble. With OMI at your side you will get cloud CRM solutions that take customer service to new heights.

With our rich background in data science and analytics fields, we are capable of delivering data mining and analytics solutions that reveal completely new business opportunities and put them into practice, enabling a data-centric approach.

In the digital transformation age, Marketing and Sales both share the responsibility of revenue growth. Our expertise brings not only our own solutions to this area but also in-depth knowledge of Salesforce Marketing Cloud.

At OMI we offer our clients end-to-end Business Intelligence (BI) solutions, starting from technology consulting all the way through metadata management and analytical processing to real-time visualization.

Custom SaaS Platform Development

OMI’s Kick-Start Cloud Ventures group offers its clients a great environment for product lifecycle development, cloud service delivery, on-going infrastructure and scaling services to meet new market demands.

Customer Engagement & Self Service Portals

Over 20 years of delivering our own SaaS portal technologies (Statement2web) to financial services markets, we understand the complexities of integrating operational, billing and customer facing content for better user experience.

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WHY OMI?/

Whether it is a video content marketing solution or CRM platform for small business, we have proven time and time again that OMI is a master-company when your business needs to drive value through customer management solutions. We don’t just deliver our services, we deliver Success!

OUR ADVANTAGES

Experience

We are true veterans of the CRM market. With over 20 years of professional experience, our company has accumulated unparalleled expertise and in-depth domain knowledge.

Competency

There is virtually no task too large or too complex for our team. We take on the most challenging projects and deliver actionable results that drive our clients’ business forward in every way.

Transparency

Here at Omi we build partnerships based on mutual trust. We take our clients through each phase of solution development, stage by stage, providing complete transparency.

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