How Service Cloud Einstein Features Improve Customer Satisfaction
Customer service is a crucial factor in the success of a business's brand. Whatever your line of trade, you want to be able to efficiently
What Salesforce Einstein AI Is And Why You Need It
AI is slowly playing a greater role in the way business is done today. If you're not considering how you can level up your productivity
How to Integrate Dynamics 365 with External Systems
D365 is a comprehensive solution for your CRM needs. However, you will most likely want to tweak and mold it to suit your particular business
Microsoft Dynamics 365 & Jira Integration Guide
Read also: Top Microsoft D365 Integrations. As far as brands go, Microsoft Dynamics 365 and Jira are as top-of-mind as they come in their
Salesforce Leads: Why It Comes Before Accounts, Contacts, and Opportunities
When it comes to an efficient marketing strategy, leads are what should come first to your mind. Assigning your leads, accounts, contacts, and opportunities properly
Different Types of Salesforce Integration Solutions and Their Benefits
One of the reasons why Salesforce has become the most popular CRM software is its innate capability to apply numerous useful integrations that streamline business
Dynamics CRM Case Management: Definition, Workflow, Pros & Cons
Microsoft Dynamics brings a raft of benefits to any business that seeks to enhance operations, improve efficiency, and make better use of its data. There
Why Your Business Needs DocuSign for Dynamics 365
Read also: Top Microsoft D365 Integrations. The last few years have seen a fundamental shift in the way people work and do business. First,
Microsoft Dynamics 365 Reporting Tools Overview
The Microsoft Dynamics 365 platform already provides out-of-the-box reporting capabilities that would satisfy most business needs. However, some companies may have specific requirements and would
The Complete Salesforce Implementation Guide
Moving a business onto a CRM is no easy task. It is a time-consuming, resource-intensive process with a million considerations to make before you can