10 Digital Customer Experience Trends For 2023
Salesforce Portals vs. Communities
5 Steps to Personalizing Direct Mail Marketing
Despite what many people are saying today, direct mail is still remaining, probably the number one marketing campaign that you can utilize in your business.
Account-based Marketing Best Practices & Trends to Watch for in 2018
Ask any successful marketer, and he or she will say to you that personalized content is the most effective mean of acquiring and retaining customers.
How to Boost a Customer Satisfaction through Ticket Management System
No one has invented a more efficient form of marketing than a satisfied customer. So naturally, most technologies in customer relations sector are aimed towards
How to Convert your Audience into Brand Ambassadors
We all used to the idea that marketing is inherently an expensive venture that eats up both time and resources. This is especially true for
Customer Engagement Technology Your Business Should Be Using
What is customer engagement, really? There are numerous metrics that go into customer engagement, from simple pages views and time spent on the website to
Improving Customer Experience Through Salesforce Customer Service Solutions
Three Areas to Consider for Great Customer Experiences
It’s About Long-Term Customer Experience It makes sense to manage your customers with a long-term point of view. A repeat customer spends 67% more than