If you want your sales to really go through the roof with Salesforce CRM Solution, then you probably need a little bit more than just your marketing team. You need to look for ways to boost your productivity and consistently archive more with spending less time.
Salesforce is truly the groundbreaking CRM platform that has changed the way thousands of businesses conduct their operation. But no matter how robust or advanced the software is, it is not a one-size-fits-all kind of thing. Fortunately, the platform was designed with inbuilt flexibility and capability for powerful third-party integrations.
If you are looking for a particular solution to a business challenge then the Salesforce AppExchange is one of the best marketplaces to look for applications that can be applied to your business model. Although it’s not always true, in most cases if you’ve encountered some problem then chances are good – somebody else has already found a solution to it.
Of course, if you just take a look at AppExchange store, it’s easy to be overwhelmed at first. There are so many proprietary systems and integrations available, that picking the right one seems like fortune telling (i.e. completely unreal). But there are still some solutions that are still quite universal and can fit virtually any company and boost productivity. Today, the focus of the article is to give you our top 5 pick of best software integration for Salesforce CRM that you are probably going to install sooner or later.
Top 5 Salesforce Integration Solutions
MailChimp
MailChimp is one of the most popular and efficient email marketing tools available on the web, so it is no surprise that it can be easily integrated with Salesforce. The combination of two will allow your sales team to manage MailChimp subscribers directly from your lead and contact lists in Salesforce.
LiveChat
Probably the most well-known live chat solution, LiveChat helps businesses around the world to bring their customer experience to a completely new level. The software is used widely by companies of all sizes and from all industry domains. LiveChat has a proven track record of improving customer satisfaction as well as increasing the volume of online sales. By integrating LiveChat with Salesforce you receive a robust connection channel that transfers customer information collected during chats to the CRM, saving your time with every client interaction.
Slack
Does it need to be said out loud? Slack is one of the most popular team communication solutions with great mobile experience. And if you are using it, you’ve probably seen the positive impact it brings to the overall workflow by simplifying and streamlining all communication. But by integrating it with your CRM you can improve the effectiveness of your team collaboration even further. As part of a unified infrastructure, your company will now have one centralized messaging hub that connects Salesforce Chatter and Slack.
Conga Composer
Conga Composer makes high sophisticated documents generation and customization easy. The software is one of the leaders in the field of document creation. With it, your team will be able to streamline the process of generating proposals, account plans, invoices, quotes and much more, using your CRM data. It also works perfectly with HTML-based emails and PDF forms. One of the most useful features of this application is its innate ability to integrate within your existing Salesforce workflow, using predefined rules to customize and distribute all of your reports automatically with the least amount of changes and setup.
Cirrus Insight
This is the must-have application for those companies using Google Apps, Gmail, and Google Calendar. By integrating the software with Salesforce you receive one of the most useful systems possible. Your team will be able to seamlessly upload customer data from Gmail to Salesforce and vice versa. It also can integrate your CRM platform with Microsoft services such as Office 365 and Outlook.
Our Own Salesforce Email Marketing Integration
At OMI we’ve developed our own marketing automation solution for Salesforce CRM that allows you to create personalized journeys and engage loyal followers. Obviously, we could not include our own apps in the list above. As a customer-first company, we try to remain completely unbiased and fully transparent, when giving our opinion on matters like best applications on AppExchange. However, as a long-standing veteran in the field of CRM and a fully certified Salesforce integration partner, we feel like our solution deserves a spotlight.
366 Degrees is a powerful and user-friendly cloud-based service tailored to SMB-type companies with simple segmentation and audience selection directly from your customer relationship management platform. With our application, you can develop stunning multichannel marketing campaigns in just a few minutes and distribute it across multiple channels such as email, landing pages, video and more.